Managing consultant and owner Thomas Klauß studied Media and Computer Science in Berlin. He has been working for more than one and a half decade as a consultant and project manager, dealing with IT,  online media & knowledge management. His clients encompass start up companies, blue chips and non profit organizations.

Between summer 2005 and autumn 2010 he worked as a project manager for the leading europeen ITC association BITKOM.
Inter alia, he introduced a new Customer Relationship Management System that was awarded 2010 by the board of the most important german CRM congress and exposition "CRM-expo":

Ausgezeichnete CRM Lösung für Verbände

Thomas Klauß is the author of many lectures, articles and contributor to books and studies dealing with enterprise 2.0 and organizations 2.0. 

Xpoint0 itself is set up as a network of experts, offering three areas of customized, best of breed modules:

 Organisationsberatung, Organisation 2.0

The topics and solutions offered include:

Digital Communication with Social Media, E-Campaigning, E-Lobbying, Web- and Videoconferencing
Intra-, Extra- and Internet-Solutions, such as Employees-, Members-, Partner- and Expert Portals
Solutions for the Management of Contact & Communication data; Event Management, Document Management, Online Collaboration (e.g. Portals,  CRM-Systems, Cloud-Services, Communities)
IT-Solutions and Infrastuctures especially for networking organizations - Cloud, Inhouse, Outsourced
Project-,Quality-, Process- and Knowledge Management)
Topic and Social Media Monitoring & Management, Agenda Setting, Topic Matching etc.

 » Customers (only in german version)

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